Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase products from us. By using our site, you agree to the practices described below.

1. Information We Collect
We may collect personal information including, but not limited to:

  • Your name

  • Shipping address

  • Email address

  • Phone number

 we only offer cash on delivery for all purchases.

2. How We Use Your Information
Your personal data is used strictly for:

  • Processing and fulfilling your orders

  • Providing customer support

  • Improving your shopping experience

  • Communicating important updates, such as shipping and service notifications

3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only with trusted third parties essential for order fulfillment ( logistics and delivery partners).

4. Data Security
We implement appropriate security measures to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices
You have the right to:

  • Access the information we hold about you

  • Request corrections or updates

  • Request deletion of your data from our records

To make such requests, contact us at [email protected].

6. Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional messages from us, you may opt out at any time by:

  • Clicking the “Unsubscribe” link in any marketing email

  • Emailing us directly at [email protected] with the subject line “Unsubscribe”

Please allow 3–5 business days for your request to be processed.

7. Cookies and Tracking Technologies
Our website may use cookies to improve functionality and gather basic analytical data. 

8. International Users
Zela Hikes operates globally. By using our website, you understand and agree that your data may be stored and processed outside your country of residence, in accordance with this Privacy Policy.

9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us
For questions, concerns, or data-related requests, contact us at:
[email protected]